Because we use genuine leather, each hide has its own characteristics such as slight wrinkles. As such, we will only replace defective items such as faulty hardware.

If there is a factory defect in your order, we will gladly replace or repair the products if the report has been made within 3-7 days upon receipt of your article. Please report to @finoleatherware.official on Instagram.

 

To qualify for an exchange or refund:

  • Item must be unused.
  • All tags, clips, and packaging must be included
  • Report must be filed within 7 days of receiving the item
  • Must have the receipt of item

 

Items that do not meet these requirements are not eligible.